Why SAP Mobile Services for Security & Compliance
The Challenge
A prominent retailer in EMEA faced a critical challenge with their mobile application usage. In their stores where Bring Your Own Device (BYOD) policies were not an option due to security constrains and data privacy policies and only a limited number of shared handheld mobile devices were available, employees had to share devices to perform their tasks. This setup led to major issues with security and compliance as shared accounts failed to provide the necessary traceability for individual activities. With security and compliance requirements becoming increasingly stringent, the client needed an immediate solution to address these issues without disrupting their daily operations.
The Solution
Our team delivered a holistic solution that addressed the client’s needs effectively:
1. Individual Named Accounts : We implemented individual named accounts for each user, replacing the shared accounts previously in use. This change ensured that each user’s activities could be tracked and audited, thereby enhancing security and compliance.
2. Single Sign-On (SSO) Implementation : We enabled Single Sign-On (SSO) across all BTP Cloud Foundry (CF) mobile applications. SSO simplified the login process by allowing users to access multiple applications with a single set of credentials. This not only improved user experience but also ensured a seamless and efficient workflow based collaboration.
The Benefits
Enhanced Security and Compliance : Individual named accounts provided the necessary traceability for each user’s activities, aligning with stricter security and compliance standards.
Streamlined User Experience : The SSO feature eliminated the need for multiple logins, reducing complexity and increasing productivity.
Business Continuity : The solution was implemented without disrupting the client’s business operations ensuring a smooth transition to a more secure and efficient system.
Conclusion
Our comprehensive approach in resolving the client’s challenges underscores the effectiveness of BTP Mobile Services in transforming retail operations. By adopting individual named accounts and enabling SSO, we helped the client enhance security, streamline processes and maintain business continuity.
For enterprises considering similar solutions with BTP Cloud Foundry or seeking to optimize their mobile application strategy, we invite you to reach out to us. Our expertise in BTP Mobile Services can help you navigate your digital transformation journey with confidence and ease.